ON-SITE
COMPUTER REPAIR
HOP Solutions provides mobile, on-site computer repair for homes and small businesses. We come to you to diagnose the issue, and when needed, we handle pickup and return so you do not have to disconnect or transport your computer.
Mobile Computer Repair
HOP Solutions provides mobile, on-site computer repair for individuals and small businesses by coming to you to resolve viruses, malware, and software issues that slow systems down or disrupt work. Whether you’re at home or at the office, our goal is to make computer repair simple and stress-free by fixing the problem correctly and explaining everything clearly, without confusion or unnecessary upselling.
A FEW OF OUR SERVICES...
Virus and malware removal
Pop-ups, hijackers, and unwanted software
Slow or unresponsive computers
System errors and startup issues
General PC and laptop troubleshooting
Software-related performance
About HOP Solutions
Our work focuses on providing mobile computer repair for individuals and small businesses by coming to you to diagnose issues, address performance problems, and identify viruses or malware that cause systems to slow down or behave unexpectedly. When needed, we safely pick up your computer and take it to our home office for more in-depth repair, making the process simple without requiring you to handle transportation or setup.
I’m Alan Douglas, owner of HOP Solutions, raised in Putnam County and shaped by years of serving this community through HOP’s original storefront before choosing a mobile approach that allows me to meet people where they are. As a father of four and a proud grandfather, I believe deeply in honesty, patience, and respect, and I carry those values into every service call. Helping others has always been my passion, and today that commitment continues through on-site computer repair for homes and businesses, where every customer is treated like family rather than just another appointment.
Schedule Computer Service
If your computer is running slow, showing pop-ups, or not working the way it should, reach out and let us know what’s going on. We’ll review the issue, explain the next steps clearly, and make it easy to move forward with mobile computer repair that fits your situation.
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send us a message
Usually responds same day.
What happens next
We start by reviewing the issue you’re experiencing to determine whether it’s related to viruses, malware, software conflicts, or a general system problem, and if it’s something we can help with, we’ll clearly explain the next steps and how the repair process will work. If the issue requires more in-depth work, we’ll let you know upfront and handle pickup and repair through our home office, and if it’s not something we’re the right fit for, you’ll still walk away with a clear understanding of what’s going on and what to do next.